Services
 
   
Testimonials
"Partnering with Suprawin has provided an efficient, flexible, cost-effective solution to meet out IT needs"

Senior Manager
A Leading Bank, India
"Suprawin has clearly demonstrated it's commitment to reliability and quality service support"
Director
A leading Healthcare Organization,
India
"They provides excellent technical skills backed-up by top-drawer project management"

Chief Technology Officer
A leading Engineering Company,
India
"We partner with them year after year, and will continue to do so"

Outsource Manager
A leading e-learning Publisher,
India
Partnering with Suprawin has provided an efficient, flexible, cost-effective solution to meet out IT needs“

Senior Manager
A Leading Bank, India
 
"Suprawin not only builds relationships but it maintains"
Suprawin offers support and service contract to keep your business′ computer systems and network at peak performance. The service contract includes regular scheduled maintenance for all systems and equipment at an agreed service level and cost.

Suprawin Technologies Limited offers solutions for
  • Desktop management
  • Server management
  • Network assessment
  • Design and optimization of Core Routing and switching solutions

Our expertise will enable you to more quickly develop new services and capabilities. Our engineers work to understand your goals and then apply their skills to ensure high quality service delivery and complete customer satisfaction.

Suprawin provides on-site and off-site support and maintenance
On-site support
Suprawin offers voice based and on-site support for desktop and server operating systems as well as support for a wide range of heterogeneous hardware. We aim to provide our clients with the highest possible level of customer service. We assign an experienced technician who can provide our clients with an 'end-to-end' solutions to address and resolve their problems including recommendation of products if necessary.

Off-site / remote systems management
For fast, efficient more cost-effective support, Suprawin can manage your company's IT systems remotely and securely. Problems can be fixed quickly with minimum impact on your business and without waiting for a technician.

Many tasks are performed by Suprawin remotely including
  • Daily back-up of mission critical data
  • Performing security checks
  • Maintenance of user accounts and permissions
  • Network operations and monitoring
  • Server performance monitoring, etc

Rest assured that Suprawin maintains and analyzes your support history so that we can maintain the continuity and improve service quality and care that you expect and trust in us.

IT Facilities Management
IT Facilities Management Services from Suprawin involves an effective combination of people, process and tools to ensure that your IT infrastructure is always up and running. Catering to the critical service demands, we undertake complete responsibility of ensuring availability and performance of your IT Infrastructure as per SLA. Our services are backed by about 2 decade′s domain experience in providing products and services to the various industry segments. Our IT facility management services typically show clients a 20 percent or more drop in their overall facility operating expenses.

What′s more, we expose our clients to all the best practices we′ve honed while managing multiple types of environments. Our facility management professionals will apply their hands-on experience to drive maximum value and efficiency in your IT infrastructure.

Benefits:
  • Allows you to focus on your core business activities
  • Helps reduce cost of operation
  • Assures availability of systems
  • Helps maintain a better uptime of IT infrastructure
  • Operational efficiency of your IT operations